Re: [CBQ] Subscriber was removed for marking a message as spam

["Bryan Howell via groups.io" <tubaman21=yahoo.com@groups.io>]

[Edited Message Follows]

I don't think you can add an email to an existing account, but rather you would have to create a second account for the second address. On the groups.io end, I don't see any bounced or missed messages to your address, so if you Randy are having issues, it is on your (service provider) end.

 

All I know is I'm in the middle here. People are saying their ISPs are saying groups.io is the problem and the creator of groups.io is saying the ISPs is the issue. I have zero control over any of this. From what I can see from within groups.io, we have anywhere from 0 to 6 people on a given day that have this issue out of a total of 1347 members. So on a bad day, .004% of members are having an issue. I hate to say this, but if you are having issues, the easiest thing would be for you to change e-mail providers or go to your ISP to get groups.io whitelisted. Alternatively, you can set your account to not send e-mails and read them on the groups.io website. As a group admin, I can't do anything and posts to the list about it do not get anything solved.

 

Bryan J. Howell

List Admin 

On Fri, Apr 10, 2020 at 1:25 PM, qmp211

<milepost206@mchsi.com> wrote:

As a workaround, can we add a second email address to our io account until this mess is figured out?

My ISP said it's a group.io problem and may not have anything to do with an ESP. But I have tier 3 on it since this all began on March 20.

Thanks.

Randy Danniel

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